Frequently Asked Questions
Everything you need to know about GBRS Group Gear and services.
What is the typical shipping time for orders?
Most orders are processed within 2-3 business days. Shipping times vary by location, but domestic orders typically arrive within 5-7 business days via standard shipping.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees incurred upon delivery.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to start a request.
How should I care for my GBRS Group apparel?
To maintain the quality of the fabric and prints, we recommend machine washing cold with like colors and tumble drying on low heat or hang drying.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to monitor your package's progress.